Privacy Policy

Introduction

GuideClarity provides a browser extension that enables you to record browser tabs and create interactive tutorials with AI-powered enhancements. We are committed to protecting your privacy and being transparent about our data practices.

By installing and using the GuideClarity extension, you agree to the collection and use of information in accordance with this policy.

What Information We Collect

Account Information

• Email address
• Name
• Password (encrypted)

Recording Data (Only When You Record)

We only collect data when you actively start a recording:

Video and Audio:

• Screen/tab video capture (WebM format)
• Audio from your system/microphone (if enabled)
• Maximum 2 minutes per recording

Interactions:

• Click events (mouse position, clicked elements)
• Scroll events (scroll position)
• Keyboard events (key codes only - NOT the actual text you type)
• Page navigation (URLs visited during recording)

Metadata:

• Tab URL and title
• Viewport dimensions
• Recording timestamps

Technical Information

• Extension version
• Browser type and version
• Error logs (anonymized)

What We Do NOT Collect

We never collect:

• Passwords or form data
• Text you type (only key codes)
• Mouse movements
• Browsing history outside recordings
• Background activity when not recording
• Clipboard content

How We Use Your Information

Core Functionality:

• Generate transcripts from recordings
• Improve scripts with AI
• Create professional voiceovers
• Store and deliver your tutorials

Account Management:

• Authenticate your login
• Manage your subscription

Service Improvement:

• Monitor errors and crashes
• Fix bugs and improve performance

We do NOT:

• Sell your data to anyone
• Use your data for advertising
• Track you across websites

Who We Share Data With

We use these trusted services to provide our features:

All services are bound by their privacy policies. We share only what's necessary for each specific function.

We may also disclose information if required by law.

Data Security

We protect your data with:

• HTTPS/TLS encryption for all data transmission
• Encrypted storage in Chrome and cloud
• JWT authentication with automatic expiration
• Regular security audits

Data Retention:

• Active recordings: Until you delete them
• Deleted recordings: Permanently removed within 30 days
• Account data: Retained while account is active
• Deleted accounts: Purged within 90 days

Your Rights

All Users Can:

• Access your personal data
• Correct inaccurate information
• Delete your account and data
• Export your recordings

EU/EEA Users (GDPR Rights):

• Right to be informed
• Right to access
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to object

California Residents (CCPA Rights):

• Right to know what data is collected
• Right to delete your data
• Right to opt-out of data sales (we don't sell data)

Browser Extension Permissions

Our extension requests these permissions:

Important: The extension only activates when you click "Start Recording". No background tracking occurs.

Children's Privacy

GuideClarity is not intended for users under 16. We do not knowingly collect information from children. If you believe a child has provided us with information, contact us at support@guideclarity.com and we will delete it immediately.

International Data Transfers

Your information may be transferred to and processed in the United States where our servers are located.

We aim to comply with applicable data protection laws including GDPR

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements.

How we notify you:

• Material changes: Email notification
• Minor updates: Posted on this page with new date

Continued use after changes means you accept the updated policy.

Cookies and Tracking

The GuideClarity extension does NOT use cookies.

We use JWT tokens stored in Chrome's encrypted storage for authentication. These tokens:

• Are not accessible to websites you visit
• Are not shared across domains
• Expire automatically after 24-48 hours
• Are deleted when you log out

Data Breach Notification

If a data breach affects your information:

• We will notify you within 72 hours
• We will explain what data was affected
• We will describe steps we're taking to protect you

Contact Us

Compliance

GuideClarity is designed to operate in accordance with applicable data protection and privacy laws.

We aim to align our practices with the principles of:

• GDPR (EU General Data Protection Regulation)
• UK GDPR (UK Data Protection Act 2018)
• CCPA / CPRA (California Consumer Privacy Laws)
• Chrome Web Store Developer Program Policies

As GuideClarity continues to grow, we are committed to strengthening our security, privacy, and compliance processes in line with evolving regulatory requirements.

Your Consent

By using GuideClarity, you consent to:

• Collection of data as described in this policy
• Processing by third-party AI services
• Storage in cloud infrastructure

You can withdraw consent at any time by:

• Deleting your recordings
• Deleting your account
• Uninstalling the extension

Liability limitation

We are not responsible for the content you choose to record.

Users are responsible for ensuring they have the right to record and process content.